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Provided the photographs you submitted with an order are suitable for our portraits, the design process of the wall portrait will take seven working days. If you opted for the Acrylic Float, please add 7 working days. Postage time not included.

Please note that delivery of Acrylic Float framed prints are not available outside Australia.

We dispatch by Australia Post service or Australian Air Express, depending on product selected and destination.

If delivery cannot be made, the delivery driver has the authority to leave an item if he/she deems it safe to do so in accordance with Australian Air Express policy. If it's not deemed safe to leave an item, a card will be left explaining how you can receive delivery or pick-up the product at your local post office or Australian Air Express depot (make sure you take your ID with you).

Delayed delivery is not a basis for cancellation of the order or a request for compensation.